Support

Complaints & Support

Bookings are not yet available. Find A BNB is currently a discovery website. You cannot reserve or pay for a stay here yet.

If something on this website is wrong, misleading or does not work for you, we want to know.

How to raise a concern

1. Write to info@findabnb.com with the subject "Complaint".
2. Tell us the page address, what happened and what you would like us to do.
3. We will reply by email, tell you what we found and what we have changed.

We do not run a telephone line or a live chat, and we do not promise a fixed response time.

What we can and cannot resolve

• We can correct information on this site, fix accessibility problems and answer questions about how we handle personal data.
• We cannot resolve a dispute about a stay, because no stays are sold through this site yet.

If you are not satisfied

For concerns about personal data you can complain to the UK Information Commissioner's Office at ico.org.uk, or to the data protection authority where you live. Your statutory rights are not affected by anything on this page.